Inside Sales Representative

About the Company

Seal & Design, Inc. is a family‑owned company founded and located in Clarence, NY, with three divisions across the U.S. and Canada. Our product line includes gaskets, o‑rings, seals, molded rubber and plastics, die‑cut foams, and many other sealing applications. We serve Automotive, Medical, Military & Defense, Aerospace, Electronics, Power Generation, Hydraulics, and HVAC industries.

$55,000 – $68,000 per year

• Maintain and grow existing relationships while developing new ones through inbound leads, customer and vendor referrals.
• Calculate costs, issue quotations and follow up on open quotations.
• Understand customer needs and requirements and respond accurately to technical questions.
• Complete order entry, process complaints and returns.
• Maintain profit margins and respond to inbound phone and website inquiries.
• Source raw material and parts as needed.
• Set up new customer parts in the ERP system.
• Communicate key information to other internal departments.
• Support the Inside Sales Manager and outside sales team with special projects and other tasks.
• Observe safety and security procedures.

• Bachelor’s degree or equivalent experience (1–2+ years preferred).
• Proficiency in processing a high volume of emails.
• Strong computer skills (Teams, Excel, Word, etc.).
• Technical aptitude, strong attention to detail and problem‑solving ability.
• Ability to calculate markups, margins and other figures relevant to quotations.
• Excellent written and verbal communication skills.
• Strong organizational, analytical skills and ability to manage priorities and work independently or as part of a team.
• Versatility, flexibility and enthusiasm for a dynamic environment.
• Familiarity with PPAP and APQP processes is a plus.

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Entry level

Full‑time

Sales and Business Development

Motor Vehicle Manufacturing