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Sales Support Coordinator

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Global Channel Management, Inc
Full Time position
Listed on 2026-01-24
Job specializations:
  • Sales
    Customer Success Mgr./ CSM
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location: City of Rochester

Sales Support Coordinator needs 1-2 years experience in customer-facing role through either customer or service or sales role

  • 1-2 years experience in customer-facing role through either customer or service or sales role
  • Ability to multi-task and manage multiple conflicting priorities
  • Ability to maintain composure through stressful situations
  • Proficient in Microsoft applications
  • Excellent written and oral communication skills required.
  • Support projects such as product allocation management, analytical reporting of initiatives regarding strategic white glove accounts, enhanced visibility to shipment status, and logistic updates for franchise equipment units in transit
  • Provide superior customer service to both internal and external customers, with a special focus on high-vulnerability accounts
  • Strategically align with the team to enhance the customer experience, with dedicated attention to high-vulnerability accounts
  • Create and monitor strategic reporting to support the sales organization
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