Assistant Manager

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The Assistant Store Manager is responsible for supporting the Store Manager in all aspects of store operations, ensuring a positive customer experience, efficient inventory management, and a well‑trained team. This role involves overseeing daily operations, maintaining store standards, and leading the team to achieve sales goals. The Assistant Store Manager plays a critical role in building a positive work culture, driving employee involvement, and supporting change‑management efforts within the retail organization.

• Ensure a welcoming environment by greeting customers and maintaining store appearance, including displays and signage.
• Train and coach team members to provide exceptional customer service and engagement.
• Oversee inventory flow, including markdowns, ticketing, and clearance management, while maintaining accurate pricing and organized stockrooms.
• Ensure timely removal of damaged or expired items and set daily and weekly freight goals to support efficient operations.
• Train, develop, and provide continuous feedback to team members on customer service, store policies, operational procedures, and compliance tasks.
• Monitor sales performance and implement strategies to achieve sales targets; collaborate with the store manager on marketing and promotional campaigns.
• Maintain a clean and organized store environment.
• Perform other duties as may be assigned.

• High school diploma or equivalent.
• 2‑4 years of retail experience as an Assistant Manager (or 3‑5 years as an Assistant Manager).
• Excellent communication and organizational skills.
• Ability to work a flexible schedule, including nights and weekends.
• Strong mathematical skills (addition, subtraction, multiplication, division, percentages).
• Ability to train, develop, and give feedback to a team.

• Squat/Kneel/Stoop (frequent to continuous)
• Stand/Bend/Walk (frequent to continuous)
• Twist (occasional to frequent)
• Reach above shoulder (occasional to frequent)
• Lift/Carry (occasional to frequent)
• Push/Pull (occasional to frequent)
• Use of hands (manual dexterity, grasping, frequent to continuous)

Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws is prohibited.

Citi Trends offers a competitive salary and benefits package that includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and much more.

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