Retail Department Manager

Retail Department Manager

Location:

Rochester, NY

Pay: $60,000-$75,000 annual salary or $17.00-$18.00 hourly depending on location.

• Be a team player – Associates are expected to be supportive and work together.
• Be caring – Treat others with courtesy, dignity, and respect.
• Be value obsessed – Live the “good stuff cheap” mindset.
• Be committed – Operate with grit, passion, tenacity, and action.
• Be growing – Continually improve each day.
• Be real – Be honest, transparent, genuine, trustworthy, and sincere.

• Medical, dental, vision, and RX coverage begins after 90 days of employment.
• 401(k) with generous company match and immediate vesting.
• Strong career growth and talent development culture.
• 20% associate discount on all Ollie’s purchases.
• Vast array of voluntary benefits.

• Greet and acknowledge every customer with Ollie's “Yes I Care, Yes I Can” approach to build long‑term customer loyalty.
• Be knowledgeable of all products, promotions, and advertisements to answer customer questions and assist with selling.
• Assist with receiving the truck and pricing items.
• Ensure all products within the department are merchandised and recovered per the visual merchandise standards.
• Communicate customer needs to Team Leaders as necessary.
• Assist with training new associates.
• Accurately and efficiently operate the register.
• Maintain the cleanliness of the overall store and complete any additional responsibilities as assigned.

• Minimum of six months’ retail experience in a mid-size to large retail service-oriented business preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• Must have a positive attitude and the ability to interact well with customers and associates.

• Ability to lift and carry up to 50 pounds.
• Ability to push and pull up to 35 pounds.
• Ability to stand for extended periods and work safely.

Not Applicable

Full-time

Sales and Business Development

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran’s status, disability, or any other legally protected status.