Roving Retail Technician

Roving Retail Technician – Asurion

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Starting Pay: $18.90 per hour + uncapped sales & repair incentive potential.

Average incentive potential: $516/month
.

Sign On Bonus: $1,500
.

• Be the face of Asurion and deliver award-winning, personalized customer experiences.
• Safely travel in a personal vehicle to locations throughout a designated market (daily).
• Perform repairs for all devices efficiently.
• Enhance customer experience with our ‘serve, solve, and sell’ method, helping bring the Asurion Connected Home product to all customers (selling on every transaction).
• Achieve sales goals.
• Handle work orders and manage inventory.
• Oversee buybacks and product returns.
• Learn and provide best practices between stores.
• Share feedback for store improvements.

• 1+ years of customer service/retail sales experience.
• 6+ months of experience with product service support and technology repair (preferred).
• Basic knowledge of mobile devices and operating systems.
• Ability to work a flexible retail schedule, including weekends and holidays.
• Basic knowledge of Microsoft Office.
• A valid driver’s license and satisfactory driving record with 1+ years of driving experience.
• Ability to travel a radius of up to 30 miles (store to store).

• Ongoing training to grow your skills.
• Competitive hourly pay and benefits.
• Paid time off.
• Early access to pay.
• Career growth opportunities based on your interests.
• Tuition reimbursement (full-time employees).
• 401(k) retirement savings plan with employer match.
• And more! Asurion offers a wide range of perks and benefits for mental, physical, and financial health.

As the world’s leading tech care company, Asurion eliminates the fears and frustrations associated with technology, to ensure our nearly 300 million customers get the most out of their devices, appliances and connections.

Entry level

Full-time

Engineering and Information Technology

IT Services and IT Consulting