Restaurant Bartender

Job Title

Bartender

F&B Manager

Mix and serve alcoholic and nonalcoholic drinks for patrons of bar and restaurant by performing the following duties.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands.

• Perform opening and closing side work per checklists.
• Greet customers, answer questions, and make suggestions regarding drinks and menu items.
• Take drink orders from customers or Servers. Prepare cocktails in accordance with standard beverage recipes.
• Take food orders from guests and submit to kitchen for preparation.
• Properly record all sales transactions and secure accurate payment.
• Wash glassware as needed.
• Familiarize and be knowledgeable of current food and beverage offerings, including wine lists and cocktail menu.
• Provide current information pertaining to hours and available services of the hotel and surrounding areas.
• Assist in maintaining the cleanliness of the Lounge and surrounding areas.
• Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies.

• Be at work consistently and on time;
  Arrive at meetings on time.
• Able to read and interpret written information.
• Able to work alone or with others.
• Able to deal with frequent change, delays, or unexpected events.
• Follow instructions, respond to management direction;
  Take responsibility for own actions;
  Complete tasks correctly and on time or notify appropriate person with an alternate plan.
• Follow policies and procedures;
  Use time efficiently. Conserve organizational resources;
  Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail.
• Observe safety and security procedures;
  Report potentially unsafe conditions;
  Use equipment and materials properly.
• Manage difficult or emotional customer situations;
  Respond promptly to customer needs and requests for service and assistance.
• Identify and resolve problems in a timely manner;
  Develop alternative solutions;
  Use reason even when dealing with emotional topics.
• Display willingness to make decisions;
  Understand business implications of decisions;
  Include appropriate people in decision-making process.
• Contribute to building a positive team spirit; ask for and offer help when needed.
• Treat people with respect;
  Approach others in a tactful manner;
  Follow through on commitments;
  Work with integrity and ethics;
  Uphold organizational values.
• Maintain confidentiality;
  Listen to others without interrupting;
  Keep emotions under control. React well under pressure.
• Speak clearly and persuasively in positive or negative situations; get clarification;
  Respond well to questions;
  Participate in meetings.
• Apply feedback to improve performance;
  Monitor own work to ensure quality. Strive to continuously build knowledge and skills.

Three to six months related experience and/or training;
One year certificate from college or technical school; or equivalent combination of education and experience.

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization. Ability to communicate with others in a clear and professional manner.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

This job has no supervisory responsibilities.

The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation:

• Move, transport, put, install, remove, replace, position, place, transfer
• Move about or to, position self
• Operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, write, compile, retrieve, make, create, collect, inspect, prepare, serve
• Communicate, converse, discern, convey, discuss
• Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess

The associate must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds.

While performing the duties of this Job,…