C&I - Outreach Specialist
Listed on 2026-02-02
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Management
Business Development, Operations Manager, Program / Project Manager
Location: City of Rochester
Posted Tuesday, January 27, 2026 at 5:00 AM
Franklin Energy , AM Conservation, AESC, and EVA Green Power together are shaping the future of clean energy. For more than 30 years, we’ve partnered with utilities, businesses, and communities to design and deliver solutions that cut carbon, strengthen the grid, and create a more equitable energy future. With 1,300+ experts nationwide, we bring the scale, innovation, and passion needed to make lasting change.
Our enterprise delivers impact across the full energy journey. Through strategic consulting , we guide partners with insights and strategies to navigate an evolving energy landscape. With program delivery , we turn plans into results, managing efficiency, electrification, and flexible load programs that connect directly with customers. Our product solutions bring innovation to life, sourcing and delivering millions of energy- and water-saving products each year.
And with design/build services , we create clean energy infrastructure—from audits and engineering to solar, storage, and EV charging installations.
Together, Franklin Energy, AM Conservation, AESC, and EVA Green Power form an integrated, end-to-end provider committed to measurable results and stronger communities. At the core of our enterprise is our people. We are building a culture of inclusion, belonging, and innovation—where every voice matters and every employee has the opportunity to drive change. United, we are accelerating the transition to a cleaner, more resilient world.
We believe the organization’s most “precious resources” are its people. W e pledge a relentless pursuit to embody a culture that acknowledges, recognizes, and infinitely seeks to understand the unique differences of its people. W e are committed to creat ing employee experiences that continually attract and embrace a multiracial, multicultural, and multigenerational workforce that promotes outstanding performance and mirrors our diverse partnerships, clients and communities we serve.
PositionSummary
This position is responsible for developing, coordinating, supporting, implementing, and managing outreach functions and performance for both new program start-up and legacy programs. This position also coordinates with internal and external programs stakeholders on processes and procedures to achieve outreach results.
Essential Duties and ResponsibilitiesThis list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary.
- Apply fundamental sales processes, procedures, methods and techniques.
- Understand and implement Sales Process, including but not limited to;
- Making outbound calls to new and existing customers to meet assigned energy saving targets
- Managing field time effectively with customer or Trade Ally visits
- Developing and presenting program presentations to spur project activity
- Responding to customer and Trade Ally inquiries and concerns by phone, electronically or in person to move projects towards completion
- Maximizes all opportunities in the process to close a project.
- Recruit, train, educate and cultivate relationships with contractors and customers to encourage effective marketing of programs
- Maintain knowledge of program “Best Practices”, individual program offerings and how they can serve customers including features, advantages and benefits
- Support outreach work plan creation, monitoring and updates
- Develop a comprehensive understanding of program’s strategic outreach direction and production levels to deliver established goals
- Complete “search and discovery” work where the answers are not clear
- Actively “cold calling” new potential suppliers/contractors and developing their participation in our programs
- Perform event planning, coordination and presentations of programs
- Research the markets, accumulating data on businesses, and identifying the key allies to be targeted on behalf of the programs
- Identify improvement barriers and report information to Program Manager and Outreach Manager
- Prepare weekly and monthly project based activity reports and track progress towards program goals
- Assist in the implementation of specific…
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