Director, Business Transformation

Overview

Who we are—

Transcat is a dynamic, innovative, growing company that has been recognized as the leading calibration and compliance services provider in North America and beyond. With over 1,000 employees—in technical, consulting, operational, sales, finance, and corporate roles—we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities.

We fulfill this promise through our employees, who live Our Values every day, the Transcat Way. Our employees are at the center of the rewarding, challenging, and life-changing work we do for our customers and those they serve. Are you ready to join a company where the work you do makes a difference, and where you can grow in your career?

Here’s what Transcat has to offer—

• Work that matters
• A values-based culture where people care about each other and the work they do together
• Flexibility
• Training and development to accelerate learning and career advancement
• Competitive compensation and benefits, including paid time off, health insurance, tuition reimbursement, retirement, stock purchase plan, and MORE!
• Salary range is $135,000 - $165,000

The Director of Business Transformation will lead initiatives that redefine how we operate and deliver core business functions — challenging the status quo and driving innovative strategies to enhance operational efficiency. This role spans the entire organization, partnering with multiple stakeholders to manage and execute transformational and business expansion efforts that enable us to operate better, smarter, and faster. The Director will focus on developing new capabilities and refining existing ones across operations to foster a more flexible, scalable, and adaptive organization—one that is responsive to evolving markets and customer needs.

• Develop and execute comprehensive business transformation strategies aligned with organizational goals and objectives.
• Lead major transformation initiatives (e.g., ERP implementations, operating model redesigns, digital transformation) to drive operational excellence.
• Champion effective change management by engaging and supporting stakeholders throughout the transformation journey while fostering a culture that embraces transformation.
• Collaborate with cross-functional teams to deploy new technologies and processes in targeted areas.
• Analyze current business processes, identify improvement opportunities, and implement solutions to enhance efficiency and performance.
• Anticipate and mitigate risks, addressing obstacles proactively to ensure successful program delivery.
• Ensure alignment and clear communication across departments to maintain momentum and shared understanding.
• Build and lead transformation teams or cross-functional working groups to execute key initiatives.
• Develop and maintain execution roadmaps, timelines, and progress reporting, including regular updates on status and risks for prioritized efforts.
• Ability to envision the big picture, develop long-term strategies aligned with organizational goals, and identify trends and opportunities for transformation and growth.
• Ability to prioritize and manage multiple initiatives, allocate resources effectively, and oversee transformation projects to ensure timely and successful delivery.
• Model the Company’s values to influence others to perform in an aligned manner.
• Other duties as assigned

Measurements of success for the Director of Business Transformation may include one or more of the following key performance indicators (KPIs):

• Reduction in operational costs due to transformation initiatives
• Increase in revenue or sales attributed to transformation efforts.
• Measured through metrics like overall customer experience impact
• Improvements in process cycle times, throughput, and productivity.
• Rate at which new or improved processes are implemented.
• Ability to maintain operations during transformation.

• Strong project management skills, including the ability to lead cross-functional teams and manage…