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Product Support Technician – Industrial Printers

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Beyond TalentEdge
Full Time position
Listed on 2026-01-27
Job specializations:
  • Maintenance/Cleaning
    Maintenance Technician / Mechanic, Field/Service Technician
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: City of Rochester

Beyond Talent Edge has a direct hire opportunity for a Product Support Technician – Industrial Printers. Our client is a leading Digital Imaging company in Rochester.

Beyond Talent Edge is looking for Product Support Technician to work on Industrial Printers

Responsibilities:
  • Support customers and field technicians by troubleshooting our machines
  • Use phone, video, and computer tools to diagnose and resolve technical issues
  • Learn how complex electro-mechanical systems operate
  • Travel onsite when needed to build real-world experience
  • Work closely with our collaborative, highly skilled technical team
Desired Skills and

Qualifications:
  • Associate degree or equivalent technical training/experience
  • Mechanical curiosity and willingness to learn
  • Strong communication and customer-first mindset
  • Comfortable learning new software and diagnostic tools
  • Experience using hand tools
  • Exposure to mechanical, electrical, or technical coursework
  • Hands-on hobbies involving building or repair
  • Valid driver’s license
  • Ability to lift up to 50 lbs
  • Willingness to travel up to 75% (U.S. & Canada)

$50,000 – 60,000 includes base salary, bonus opportunity and overtime

“Beyond Talent Edge is an Equal Opportunity Employer. It is the policy of Beyond Talent Edge to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.”

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