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Technology Helpdesk Team Lead
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-03-11
Listing for:
Hillside Family of Agencies
Full Time
position Listed on 2026-03-11
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A community support organization in Rochester, NY is seeking a Supervisor Helpdesk to manage and guide a team of Technology Support Specialists. The role involves supervising daily operations, coordinating tasks, ensuring timely completion of service requests, and collaborating with various HR functions for recruitment and training. The ideal candidate should have a Bachelor’s degree in Computer Science and at least 3 years of experience in helpdesk support.
This is a full-time position with a minimum pay of $62,500 and a maximum of $90,000 based on experience.
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