Vice President Of Information Technology Summit Federal Credit Union

About The Summit Federal Credit Union

The Summit Federal Credit Union is a member-owned financial cooperative headquartered in Rochester, New York. Established in 1941, The Summit has grown to become one of the largest credit unions in the region, serving over 90,000 members across 15 branch locations throughout Western, Central, and Finger Lakes regions of New York, including Rochester, Buffalo, Syracuse, Seneca Falls, and Cortland. With assets approaching $1.5 billion, The Summit offers a full suite of financial services including checking and savings accounts, loans, mortgages, investment services, and digital banking solutions.

Its mission—rooted in nearly 80 years of service—is to help members improve their lives through accessible, personalized financial support. The credit union is known for its commitment to community engagement and inclusivity, regularly partnering with local nonprofits and supporting initiatives that uplift the diverse communities it serves. Its tagline, “Elevating the Ordinary™,” reflects a dedication to exceptional service for both members and employees.

The Summit is seeking a tech‑savvy leader to join as Vice President of Information Technology. The VP of IT will lead the credit union’s core technology infrastructure and systems to ensure secure, reliable, and scalable operations.

• Lead and oversee the Information Technology functions to support organizational goals.
• Develop, train, and coach direct reports.
• Provide leadership for critical IT functions including network design, server & cloud infrastructure, Symitar programming and integrations, electronic communication systems, electronic document storage systems, credentials & identity management, and enterprise applications management.
• Establish and maintain IT operational standards, policies, and procedures in compliance with regulatory and industry best practices.
• Review architecture proposals and validate system changes to align with security and performance standards.
• Maintain active involvement in the design, configuration, and implementation of network, server, cloud, and core application solutions.
• Serve as a senior technical resource for escalated issues, performing advanced troubleshooting and guiding the team through root‑cause analysis and permanent remediation.
• Oversee the administration, security, and lifecycle management of the Microsoft 365 environment.
• Manage the operation, configuration, and strategic evolution of the Symitar core processing platform and integrated third‑party applications.
• Partner with Vendor Management and Information Security Governance to oversee due diligence on technology and security vendors.
• Manage and enforce the Technology Change Management process.
• Maintain an effective on‑hours and after‑hours IT support structure.
• Drive automation and continuous improvement of IT operations.
• Monitor performance, service levels, and infrastructure health.
• Lead planning, execution, and testing of disaster recovery and business continuity strategies.
• Participate in the development of the credit union’s Technology Road Map and overall Strategic Plan.
• Provide executive oversight of all IT projects and ensure they are completed on time, within scope and budget.
• Prepare and manage budgets for technology functions.

• Partner with Information Security Governance to ensure audit readiness, risk mitigation, and incident response preparedness.
• Lead execution of information security processes aligned with the credit union’s low risk appetite.
• Implement, manage, and monitor security technologies (firewalls, IDS/IPS, endpoint protection, SIEM, MFA, vulnerability scanners, etc.).
• Ensure patch management, system hardening, and access controls are executed consistently.
• Oversee monitoring of logs, alerts, and vulnerabilities.
• Manage the contracted Third‑Party Service Provider for 24/7/365 security monitoring and incident response.
• Act as incident response technical lead for major technology outages or cybersecurity events.

• Stay current with technology trends, regulatory requirements, and best practices.
• Participate in credit…