Lead, Data Center Technician

At Centrilogic, we solve leading-edge technology challenges. We navigate the cloud ecosystem together with our customers - where the landscape, tools, and clouds will have you continuously growing and evolving your career.

Although a strong critical infrastructure background will be crucial to success in this role, a focus on leadership, particularly people, process, and practice, will be what a successful candidate will need to own and drive their career. Centrilogic is a people-first organization, and we are passionate about understanding the needs of our customers regardless of whether they are internal or external.

The Data Center Service is the foundation of Centrilogic infrastructure service delivery. The purpose of the Data Center service is to provide a solid and reliable platform for all customers internal or external.

Are you a hands‑on skilled Lead Data Center technician capable of growing success through coaching and mentoring? Then, you’ll fit right in.

As the Lead, Data Center Technician, you will be charged with exemplifying customer focus, delivering 100% data center availability and striving to exceed targets. You will be responsible for the overall health and operations of the building envelope, customer deliverables and Data Center infrastructure such as Power, HVAC and monitoring systems. In this role you will operate in support of Centrilogic’s vision, customer base and global initiatives.

You will support presales conversations, enable cross training of teams while supporting daily rounds, perform or oversee data center infrastructure maintenance and customer deployments. You will work collaboratively with the product team to deliver supporting IT infrastructure and provide a feedback loop on potential product enhancements from the data center perspective.

A successful candidate will possess extensive knowledge of critical infrastructure, data center operations, a calm approach when responding to stressful situations, and be able to self‑manage a flexible work schedule.

• Provide support to commercial teams and consult on pre‑sales and post‑sales activities.
• Be accountable to our customers, project timelines and the accuracy of our management systems.
• Infrastructure operations including daily rounds, onsite vendor management, record keeping, coordination and planning of general maintenance systems to ensure data center availability.
• Maintain accurate inventory of data center assets.
• Maintain accuracy of internal documentation such as facility floor plans in Visio, MEP drawings, and CMMS and DCIM platforms.
• Support internal change management process with the creation and maintenance of OPs/SOPs/EOPs and coordinated preventive maintenances.
• Support capacity planning and reporting against facility‑based metrics, and utility usage
• Prepare, manage and adhere to budgets and provide monthly reports detailing expenditures and identifying appropriate actions as required.
• Ensure documented policies and standards are adhered to, and any risks identified are solutioned.
• Maintain and manage physical security of data center and ensure that all work performed within the data center follows company policies and local safety regulations.
• Drive adherence to compliance requirements and ensure any non‑compliant findings are remediated.
• Additional tasks or projects as directed by your line manager.

• 8+ years in Data Center facilities role.
• University Degree or College Diploma in a technical or other relevant discipline preferred.
• Proven ability to manage multiple competing priorities and guide teams through stressful situations.
• Able to understand mechanical and electrical systems, designs, and drawings. (e.g. HVAC, condensers,
• Diverse knowledge and experience with monitoring and maintenance tools (BMS, Any Desk, DCIM)
• Intermediate knowledge of Microsoft M365 products including Visio, Excel, and Project.
• Excellent oral and written communication skills.
• Strong interpersonal, organization, and time management skills.
• Experience in driving collaboration with cross‑functional teams.
• Excellent knowledge of infrastructure and cloud computing technologies.
• Able to understand…