Technical Writer

Tek Wissen provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored to each clients requirements and span the services spectrum from Application Development/Maintenance testing, IT Consulting & staffing for IT Infrastructure Management through strategic consulting and industry‑oriented business process.

This position has the task of producing high-quality documentation that contributes to the overall success of our training program. This position will write and maintain training documentation in support of an upcoming large scale training program.

• Work with assigned internal team to obtain an in-depth understanding of the documentation requirements.
• Analyze existing and potential content, focusing on reuse and single source opportunities.
• Create and maintain the information.
• Produce high quality documentation that meet the applicable standards of our knowledge management system.
• Write easy to understand user interface text.

• Proven working experience in technical writing in a technology environment.
• Experience in Telecommunications Network Operations Environments preferred.
• Experience with Resolve knowledge Management Software preferred.
• Ability to deliver high quality documentation paying strict attention to detail.
• Ability to grasp complex technical concepts and make them easily understandable with test and pictures.
• Strong working knowledge of Microsoft Office Suite.
• Goal and results driven.
• Excellent communication and interpersonal skills, both verbal and written, utilizing various avenues.
• Ability to collaborate effectively with a variety of cross functional teams.