More jobs:
NOC Telecom Network Support Technician
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-01-17
Listing for:
GoNetspeed
Full Time
position Listed on 2026-01-17
Job specializations:
-
IT/Tech
Telecoms Engineering, Technical Support
Job Description & How to Apply Below
A telecommunications provider is seeking a Technical Support Technician in Rochester, NY to provide Level I and II troubleshooting for voice-switched and Internet services. Responsibilities include documenting calls, communicating technical issues, and resolving customer complaints. Candidates should possess an Associate's degree and experience in telecommunications, with strong skills in troubleshooting and customer communication. Pay ranges from $20 to $25 an hour and the role requires multitasking in a fast-paced environment.
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