IT Field Support Technician_Rochester

IT Field Support Technician – Rochester

Join to apply for the IT Field Support Technician – Rochester role at Gr8ttek
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Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships.

• Providing customer break fix support for designated equipment
• Communicating clearly in written and verbal form
• Possess excellent customer service skills
• Accepting and delivery of all service calls assigned
• Completing all administrative tasks associated with each call
• Responsible for control and return of assets and inventory
• Other duties may be assigned to meet business needs
• May provide functional guidance to colleagues

• $40 per call / $5 per call per diem
• Dell/Lenovo paid certification training

• Typically requires technical school certification or equivalent and 1-2 years of relevant experience
• Ability to drive yourself to client locations
• Ability to lift and or move various computer equipment up to 50 lbs
• Valid driver’s license
• Reliable transportation with valid registration and adequate insurance (Additional requirements may exist if offer of employment is extended)
• Must own a basic repair tool kit

• Entry level

• Full-time

• Information Technology

• Wireless Services, Telecommunications, and Communications Equipment Manufacturing

Referrals increase your chances of interviewing at Gr8ttek by 2x.

Location:

Rochester, NY – Salary estimate: $17.43-$24.40 per hour.