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Customer Technology Specialist II - IT Lead & Support
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-01-01
Listing for:
University of Rochester
Full Time
position Listed on 2026-01-01
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading research university located in New York is seeking a Customer Technology Specialist II to provide advanced support for technology customers. The ideal candidate will have at least 5 years of relevant experience, exhibit exceptional customer service skills, and have advanced knowledge of both PC and MAC operating systems. The role involves acting as a technical lead, troubleshooting application issues, and ensuring effective communication with users and IT teams.
This position is a full-time opportunity with a competitive salary range.
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