More jobs:
Senior Service Desk Technician II
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-01-01
Listing for:
University of Rochester
Full Time
position Listed on 2026-01-01
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Location: City of Rochester
A prestigious educational institution in Rochester is seeking a Customer Service Representative for technical support roles. Responsibilities include providing phone and remote support, assisting in onboarding new team members, and serving as a subject-matter expert. Candidates should have a High School diploma and at least 2 years of customer service experience, with technical troubleshooting skills preferred. The role requires flexibility to work shifts in a 24/7 environment.
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Position Requirements
10+ Years
work experience
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