Experienced Product Manager

About EY

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help build a better working world.

The role is part of a Global EY Microsoft 365 support team but is specifically looking for a Google Workspace Platform Product Manager. You will work alongside other Product Managers, technical leads and engineers. This role is for an experienced Product Manager with high level knowledge on Google Workspace Configuration and Platform management reporting to the Global lead for Foundation services.

The individual will be focused on providing Product Manager oversight to the GWS platform, understanding its nuances and helping others understand its importance in our Business Continuity Planning for senior EY Execs across the globe.

• Deliver best in class products that drive positive employee experiences and increase employee productivity and wellbeing.
• Help solve our business challenges by identifying, designing, and implementing Google and other supported products/Platforms.
• Be accountable for review and appropriate deployment of new Google Workspace features and functions from the GWS roadmap.
• Be known for your “client‑centric” approach and delivery excellence.
• Champion differentiated service models and outcomes for our customers.
• Leverage offshore and near‑shore sales, solutions, and delivery capabilities to produce results.
• Lead with a diverse mindset, EY Values, and a strong focus on the development of those around you.
• Partner with Risk, senior leaders, Crisis Program Mgt, and Business Relationship Management representatives to achieve both strategic and operational targets for service and growth across the regions EY operates.
• Work directly with Google to help steer their products to adapt to our needs.
• Work with engineers and technical leads in the GWS and Microsoft/AvePoint space.
• Test, implement, and transition new services or upgrades to existing core foundational services.
• Drive areas of service improvement from a technical and process perspective.
• Gather reporting and KPI statistics to complement service ownership.

• Experience with GWS service/feature implementations and deployment across multiple sites and geos.
• Understand attribute management and its synchronization from different systems (Talent, Active Directory, Azure AD, and GWS services).
• Articulate the purpose of GWS in a BCP environment.
• Integrate internal infrastructures and processes with GWS cloud environments, including security and RBAC models.
• Focus on risk management, legal, data privacy, security and user experience related to GWS and other MS integrated products.
• Excellent leadership skills and ability to gauge audience mix from technical to non‑technical.
• Strong documentation, troubleshooting, communication, presentation, networking, and relationship skills.

• Competitive base salary range $116,300 to $217,500 (US)
• Medical, dental, pension, 401(k) plans, and paid time off.
• Hybrid work model with 40–60% onsite for client‑serving roles.
• Flexible vacation policy with EY Paid Holidays and personal leaves.

EY is an equal‑employment‑opportunity employer. We are committed to providing equal employment opportunities without regard to race, color, religion, age, sex, sexual orientation, gender identity, pregnancy, protected veteran status, disability status, or any other legally protected basis. EY provides reasonable accommodation to qualified individuals with disabilities.