Housekeeping Manager; Overnight - Waldorf Astoria

Housekeeping Manager (Overnight) – Waldorf Astoria New York

Job Number: HOT0

CABA

Work Locations: The Waldorf Astoria – New York, 301 Park Avenue, New York 10022

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community. After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure. The Waldorf Astoria New York is seeking team members to unveil a new era of luxury which embodies the spirit of New York City. With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms (plus 375 residences), 40,000 square feet of event space, holistic spa and wellness programming, and celebrity chef partnership.

In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.

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Classification: Full‑Time
Shift: Various – must be available weekdays, weekends, and holidays.
Pay Rate: The annual salary range for this role is $70,000 – $85,000 and is based on applicable and specialized experience and location.

As a Housekeeping Manager, you would be responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Manage daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms.
• Ensure rooms are clean and available to guests in a timely and efficient manner.
• Manage daily systems use and management, cost controls and overall profitability, budgeting and forecasting, department management, policy and procedure implementation and enforcement, and meeting participation and facilitation.
• Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward.
• Oversee and conduct room inspections.
• Recruit, interview and train team members.

We look for the demonstration of these values and attributes:

• Hospitality – passion for delivering exceptional guest experiences.
• Integrity – doing the right thing, all the time.
• Leadership – leading in our industry and community.
• Teamwork – collaborating with others.
• Ownership – taking responsibility for actions and decisions.
• Now – operating with a sense of urgency and discipline.

Key attributes:

• Quality
• Productivity
• Customer Focus

Hilton offers a comprehensive benefits package, including:

• Access to your pay when you need it through Daily Pay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best‑in‑Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) – purchase Hilton shares at 15 % discount
• Debt‑free education – access to a wide variety of educational credentials (e.g., college degrees, high school completion, English‑language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

Available benefits may vary depending on property‑specific terms and conditions of employment.