Banquet Houseperson - Waldorf Astoria

Job Description - Banquet Houseperson - Waldorf Astoria New York (HOT0C9WW
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HOT0C9WW

The Waldorf Astoria - New York
301 Park Avenue New York 10022

After undergoing a transformative restoration, The Waldorf Astoria New York is set to reignite its magnetic allure. The Waldorf Astoria New York is seeking a Banquet Houseperson to unveil a new era of luxury which embodies the spirit of New York City.

With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms (plus 375 residences), 40,000 square feet of event space, holistic spa and wellness programming, and celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

Various – must be available to work weekdays, weekends, and holidays.

The pay rate for this role is $29.90 - $37.87 and is based on applicable and specialized experience and location.

This position is part of the Local 6 Union which requires complete open availability. We are not able to accommodate schedule restrictions and full-time hours are not guaranteed. Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established. You must be comfortable with a schedule and hours that may vary from week to week.

As a Banquet Houseperson, you would be responsible for setting and cleaning banquet facilities for functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Responsible for set-up and clean-up of banquet functions
• Sets-up tables and chairs to meet the function specifications.
• Cleaning includes, but not limited to, vacuuming, mopping, sweeping, shampooing carpets, cleaning/waxing floors, cleaning windows, removing trash, stocking and maintaining supply rooms, reporting maintenance deficiencies for repair/replacement and cleaning
• Maintain cleanliness of banquet, meeting and conference areas to meet established cleanliness and quality standards
• Ensure equipment is in full working order and report any defects
• Project a professional manner to guests and team members
• Assist back of house team when requested
• Able to lift and Push Banquet Equipment
• Assist with set ups to ensure department runs efficiently
• Manage the set up relating to Food and Beverage functions in a timely manner
• Lift/Pull/Push at least 50 pounds
• Comply with hotel security, fire regulations and all health and safety legislation
• Attend training provided by the hotel

We look for demonstration of the following values:

• Hospitality – We're passionate about delivering exceptional guest experiences.
• Integrity – We do the right thing, all the time.
• Leadership – We're leaders in our industry and in our communities.
• Teamwork – We're team players in everything we do.
• Ownership – We're the owners of our actions and decisions.
• Now – We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. We offer our eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through Daily Pay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) – purchase Hilton shares at 15% discount
• Debt-free education:
  Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment