Lead Patient Registration Associate; Emergency Dept

Overview

This position is 40 hours per week, Night Shift: 11:00pm-7:30am. Working every weekend with two additional days off during the week. Rotating two week schedule as follows:
Week one:
Sun, Mon, Tues, Fri & Sat. Week two:
Sun, Mon, Tues, Wed, & Sat.

Facilitate secretarial responsibilities and oversee clerical operations. Support patient care and provide clerical, environmental, and customer service support for the patient care unit. Audit registration and transportation on shifts. Accountable for staff on shift. Coaching, directing and guiding when required. Promoting positive customer service in person and by phone. Training of new employees.

$21.23 - $28.66 an hour. The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Auto req  

City:
Rochester

Area of Interest:
Clerical

Employment Status:
Full-Time

Hours/Week: 40

Job Requirements

• Education:
  
  HS Diploma or GED; A.A.S. Degree preferred; or equivalent experience
• Experience:
  
  2-3 years clerical experience; preferably hospital-based. Supervisory and leadership experience with proven positive communication skills preferred.

Skills:

Excellent communication, ability to follow Highland Promise Standards, medical terminology, advanced computer skills and capacity to master additional advanced skills. Deep-rooted commitment to teamwork and high personal accountability.

Req