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Youth Care Professional III - Catskills

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Hillside Family of Agencies
Full Time position
Listed on 2026-02-04
Job specializations:
  • Healthcare
    Mental Health
  • Social Work
    Mental Health
Job Description & How to Apply Below
Location: City of Rochester

Join to apply for the Youth Care Professional III - Catskills role at Hillside Family of Agencies

WE ARE OFFERING A $1,000 SIGN ON BONUS FOR YOUTH CARE PROFESSIONAL POSITIONS!

Job Summary

The Youth Care Professional III delivers relationship-based, competence centered, and trauma informed solutions to youth and families to help them reach their full potential. This position mentors and trains Youth Care Professional I and II staff, and performs shift charge responsibilities. The Youth Care Professional III functions with independence and can be depended upon for resolution of more complex issues.

Essential Job Functions
  • Engage youth and families in trust-based, productive relationships to help them prepare for transitions, interact in the community, and promote respect and independence.
  • Develop and execute treatment and behavior management plans designed to assist youth and their families to achieve their goals and objectives.
  • Manage youth and family activities, within an individual or group dynamic.
  • Supervise youth receiving services according to established program standards.
  • Maintain a clean and welcoming living environment where youth are encouraged to learn and practice daily living skills such as household chores and laundry.
  • Respond appropriately to resident emergency and safety issues/situations in compliance with agency and regulatory mandated reporting protocols.
  • Recognize and address dysregulated youth behavior and demonstrate proficiency in behavior management, the use of crisis de-escalation/intervention techniques and physical interventions (holds) when needed consistent with Therapeutic Crisis Intervention (TCI) protocols.
  • Mentor and train Youth Care Professional I and II staff.
  • Maintain a thorough awareness of all procedures relating to emergencies.
  • Complete and maintain documentation in medical record system and daily logs to meet program requirements.
  • Oversee the paperwork of staff.
  • Provide life skills and social skills training for youth and families.
  • Serve as an adult role model for youth and families in all behaviors including communication, hygiene, appearance, management of self, response to stress and challenges, and positive relationships with others.
  • Manage special team projects.
  • Perform a wide variety of support tasks including transportation, as required.
  • Perform shift charge responsibilities.
  • While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.
Education & Experience
  • High School Diploma or GED required
  • Minimum 18 months’ work experience in residential care environment required
Special Requirements
  • CPR certification required or obtained within 60 days of hire.
  • Unrestricted, valid NYS driver’s license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards preferred.
Knowledge, Skills & Abilities
  • Demonstrate the emotional competence and good judgment required to build productive, engaged children, youth, staff and family relationships while implementing required rules, expectations and routines.
  • Ability to complete all required documentation in timely fashion according to established policies and regulations.
  • Ability to recognize and address escalating and dysregulated youth behavior and utilizing training provided in behavior management and Therapeutic Crisis Intervention (TCI) including the use of physical interventions (holds).
  • Demonstrate problem-solving and conflict resolution skills with self and others.
  • Ability to meet the highest standard for ethical and professional conduct towards all.
Physical Demands & Work Environment
  • Must be able to work a variable scheduling including evenings and weekends
  • Occasional sitting (up to 4 hours)
  • Occasional standing (up to 2 hours)
  • Occasional walking (up to 2.5 hours)
  • Occasional driving (up to 8 hours)
  • Continuous balancing (up to 8 hours)
  • Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours)
  • Weekly lifting up to 50 lbs. (community-based staff may be required to lift an empty wheelchair weighing up to 50 lbs.), 10-15 lbs. on a…
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