Temporary Case Manager - Waiver Programs Service Coordinator

Episcopal Senior Life Communities Mission:

We provide high quality services from skilled nursing and restorative care to housing, assisted living and community-based wellness programs. We are committed to meeting each individual’s needs, in a culturally competent manner, supporting family and loved ones through transitions, and fulfilling our pledge…
Life. Inspired Every Day.

Pay Rate: $24.50/hourly

Full-Time - 37.5 hours/week

Temporary Position (9 months) with the potential to become a permanent role

• Your Health & Well-being: We take care of you. We offer 100% employer-paid medical insurance for High-Deductible Health Plan (HDHP) for single-subscribers.
• We also offer Health Saving Accounts (HSA) with Weekly Employer Contributions. Alternatively, we also offer Flexible Spending Accounts (FSA).
• Additionally, staff are eligible for dental insurance with orthodontist coverage.
• 401(K) with Company Match: 100% company match on the first 3% of your contributions.
• Competitive Pay Rates: We offer competitive rates that reflect your skills and experience. ESLC processes payroll on a weekly basis.
• Tuition Assistance: Our tuition assistance program provides financial support for courses and degrees that will help you grow professionally with us.
• ETO (Earned Time Off): Generous ETO plan that accrues on a weekly basis for use after 90 days of employment.
• Paid Holidays: ESLC has six designated holidays and one floating holiday.

Additionally, ESLC offers voluntary benefits and insurances such as Short-Term Disability, Vision, Employee Assistance Program, and On-Site Workforce Success Coaches.

Service Coordinator is responsible for working cooperatively with individuals and their families to identify goals and locate the specific support services that enhance their well‑being. The Service Coordinator functions as a core member of a collaborative care team that involves the patient’s health care providers, insurance providers, natural supports, mental health care providers and other community support providers. The Service Coordinator is further responsible for assuring that there is adequate coordination, appropriate communication, and maximum cooperation between all sources of support and services for the individual.

• Support and closely coordinate all care needs with the participant, his/her natural support, other waiver service providers and any medical professionals as needed.
• Facilitate team meetings to ensure communication with the team at least every 6 months.
• Facilitate any and all required and requested meetings between participant, natural supports, service providers, and any other designated individual.
• Document in‑person and telephone encounters in the case note and complete all follow up activities. This includes encounters with the participant, waiver providers or other supports.
• Ensure each participant maintains the level of care necessary to be eligible for the waiver (UAS minimum score of
  5).
• Facilitate referrals for indicated services (e.g., social services such as housing assistance, vocational rehabilitation, substance abuse treatment, day program, medical doctors).
• Complete any all required documentation pertaining to any service the individual is enrolled in and be able to meet all required timelines and time frames in accordance with the program regulations.
• Ensure participants maintain active Medicaid at all times and assist with benefit management for any other benefits the person has.

• Valid New York State Driver’s License required.
• Flexible, yet organized, with the ability to exercise independent, sound judgment.
• Must be knowledgeable about all community resources’, Medicaid Services, and available non‑Medicaid services.
• Demonstrated ability to collaborate effectively in a team setting.
• Ability to maintain effective and professional relationships with patient and other members of the care team.
• Strong communication skills.
• Ability to effectively engage patients in a therapeutic relationship, when appropriate.
• Ability to work with patients by telephone or in person.
• Working knowledge of differential diagnosis of common mental health and/or substance…