Assistant Residential Manager

Assistant Residential Manager

Location:

Rochester, NY

Department: IDD

Employment Type:

Full‑time

Schedule:

Tuesday, Wednesday, Friday, Saturday, 11 am to 9 pm

Salary: $21 to $22 per hour

Provides assistance and support to the Residential Manager in maintaining the general operations of the assigned Catholic Charities Community Services residential setting. In the absence of the Residential Manager, provides supervision, assistance, and instruction of all staff and residents. Supports ongoing and collaborative communication among program staff and is responsible for ensuring a trauma‑informed care environment.

• Provide supervision, instruction, and guidance to individuals in all activities of daily living.
• Assist Manager in supervision of all staff as assigned.
• In coordination with Manager, provide orientation to new employees and ongoing training as needed.
• Ensure all aspects of medication administration are done accurately and provide medication administration as needed.
• Assess medically related situations involving residents, contact the on‑call RN when necessary, and assure all recommendations given by RN are properly followed.
• Monitor the residence to assure it is adequately maintained and all hazardous conditions are reported and repaired in a timely fashion.
• Participate in “on‑call” on a rotating basis with Manager and other Assistant Managers, providing 24‑hour accessibility.
• Respond with appropriate actions to crisis situations and medical emergencies.
• Participate in comprehensive service planning activities for each resident, including concepts of integration, independence, individualization, and productivity.
• Maintain continuity of all individuals’ records, including medical, behavioral, financial, life safety, and all other plans of service.
• Arrange and/or provide transportation as needed to residents and oversee record keeping of mileage and vehicle maintenance.
• Complete all required paperwork thoroughly and accurately.
• Facilitate weekly staff meetings with residential team.
• Participate in training as needed or requested by supervisor.
• Assist the Manager in oversight of the overall budget for residence operations and assumes fiscal accountability of all expenditures.
• Assist Manager in ensuring compliance of all applicable local, state, and federal regulations and agency policies.
• Participate in relevant Agency meetings and/or trainings.
• Actively pursue development of professional competencies related to job role performance through reading, supervision, in‑service training, and attendance at conferences and workshops.
• Awareness and active support of the Agency’s Mission, Vision, Values, and Strategic Plan, including support of Agency Core Competency initiatives of Collaboration, Community Focus, Innovation, Entrepreneurship, Culturally Competent, and Diverse.
• Other duties as assigned.

• High school diploma or equivalent and at least two (2) years of practical experience working with individuals with intellectual/developmental disabilities.
• Or Associates degree or 60 hours of college study in human services field and at least one (1) year of practical experience with individuals with intellectual/developmental disabilities.
• Or Bachelor’s degree in Human Services or related field and six (6) months of experience working with individuals with intellectual/developmental disabilities.
• Excellent verbal and written communication skills.
• Previous experience working with diverse populations, including low to moderate‑income families.
• Ability to multi‑task and prioritize duties.
• Ability to travel in all weather conditions throughout the counties served.
• Willingness to foster agency, department, and program‑wide cooperation and teamwork through positive/constructive communication techniques.
• Proficiency and experience with PC’s and Microsoft applications.
• Possession a valid NYS Driver’s license and a driver’s record considered acceptable by agency and insurance carrier.
• Continuous use of a reliable, registered, and insured vehicle.
• Demonstrate full adherence to the CCCS Code of Conduct and all policies and procedures related to compliance.
• Demonstrate commitment to…