COTI Mental Health Crisis Clinician

Crisis Clinician (COTI Mental Health Crisis Clinician)

FLACRA is seeking a compassionate and skilled Crisis Clinician to join our mobile crisis intervention team. The role provides on-site and in-community crisis intervention and stabilization services to children, adults, and families experiencing heightened behavioral health symptoms. The Crisis Clinician delivers timely, person-centered care to support individuals in crisis and help them return to stability.

Employment Type: Full-Time

Location: Rochester, NY (Onsite)

Salary: $22–$24 per hour

Date Posted: 11/10/2025

• Master’s degree in a human services field with the ability to obtain licensure or certification, or the ability to immediately gain provisional status.
• Licensure or eligibility for permit status as an LMHC, LMSW, LCSW, LCAT, or LMFT is required.
• Valid NYS Driver’s License.
• Bilingual (English/Spanish) preferred.

• Collaborate with crisis staff in triage and screening of individuals in crisis.
• Conduct comprehensive evaluations and assessments in partnership with staff and other involved parties.
• Use RHIO, PSYCKES, and other databases to inform assessments and create informed service plans.
• Develop and implement individualized, strength-based, trauma-informed service plans tailored to each client’s needs.
• Provide crisis counseling, psychoeducation, and de-escalation strategies to address immediate concerns.
• Deliver therapeutic interventions through individual, group, and family counseling, both on-site and in the community.
• Provide ongoing observation and monitoring of individuals receiving crisis services.
• Work collaboratively with other care providers, family members, and key supports to foster recovery and wellness.
• Create and implement wellness and safety plans in collaboration with the individual and their support system.
• Engage in aftercare planning, including discharge and transition plans.
• Refer clients to higher levels of care when clinically indicated.
• Link clients to community resources to address their social, physical, and behavioral health needs.
• Participate in the on-call rotation to provide crisis intervention services as needed.
• Maintain adherence to FLACRA’s mission, vision, brand pledge, and shared values.
• Attend general, staff, in-service, and supervisory meetings as required.
• Keep current with all licensure or certification requirements.
• Maintain valid driver’s license and appropriate insurance coverage.
• Build and sustain positive relationships with community groups, referral sources, and service agencies.
• Demonstrate teamwork and flexibility, collaborating with coworkers and supervisors.
• Respond appropriately to crises and emergencies to ensure client safety and well-being.
• Adhere to documentation standards set by FLACRA, OASAS, and OMH.
• Provide professional and compassionate services, treating all clients with dignity and respect as a representative of FLACRA.
• Perform other duties as assigned.

• Strong written and verbal communication skills.
• Ability to work effectively with culturally diverse individuals, staff, and community providers.
• Knowledge of local behavioral health systems and crisis intervention strategies.
• Ability to multitask, manage time efficiently, and remain calm in high-pressure situations.
• Experience with electronic records (E-records).
• Comfort in providing behavioral health services in both clinical and community settings.
• Ability to communicate effectively with both English and Spanish-speaking clients.

Finger Lakes Area Counseling and Recovery Agency (FLACRA) is a not-for-profit behavioral health and substance abuse treatment provider serving the Finger Lakes Region. With decades of experience, FLACRA offers comprehensive programs, including outpatient, residential, crisis intervention, vocational, housing, and youth services. We are committed to fostering an inclusive work environment that prioritizes the professional development of all staff and encourages candidates from all backgrounds to apply.