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Resident Service Coordinator

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Conifer Realty
Full Time position
Listed on 2026-02-01
Job specializations:
  • Healthcare
    Community Health
  • Social Work
    Community Health
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: City of Rochester

Resident Service Coordinator

Join to apply for the Resident Service Coordinator role at Conifer Realty

General Description

The Resident Service Coordinator provides Social Services and on-site supportive services to residents. Services include meal service to meet nutritional needs, housekeeping aid, personal assistance, transportation services, health-related activities, case management, childcare, educational and employment services, and other services designed to help the recipient live in the community as independently as possible. The role will coordinate with 3rd party providers as needed.

Responsibilities
  • Provides referral services to all tenants in need of such services.
  • Responsible for activities planning and implementation of the activities.
  • Completes agency forms and special reports.
  • Documents contact notes for tenants.
  • Refers and links residents to service providers in the local community.
  • Conducts apartment visits when the need arises.
  • Responds to emergency situations.
  • Assists residents in completion of application, recertification, entitlement, and social service-related applications and documents.
  • Works through a team approach in a partnership with Community Manager and Maintenance Supervisor to serve the greater good of all residents.
  • Delivers notices as required.
  • Performs other resident supportive job-related duties, projects as assigned.
  • Expected to always be on site when scheduled to work. Prepares all documents necessary to complete LIHTC State Agency requirements.
Qualifications
  • Prior experience in Social Work or Counseling preferred.
  • Minimum 1-2+ years’ experience in social service delivery with the elderly and/or family populations.
  • Working knowledge of supportive services and other resources in the area.
  • Strong MSOffice skills (Word, Excel, PowerPoint, Outlook).
  • Excellent clerical, data entry, filing, and general administrative skills.
  • Demonstrated customer service skills to assist residents, visitors, team members.
Benefits

Conifer Realty offers a competitive compensation package commensurate with experience, along with excellent benefits that include ongoing training and development, 13 holidays, 15 days paid time off, 401K with company match, medical, HSA, dependent care Flex account, dental, vision; company-paid life, short and long-term disability insurances; and a wellness program.

The salary range for this position is $23.00 - $24.00.

Conifer Realty LLC is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected status or characteristic.

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