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Youth Care Professional or III - Overnights - Critical Time Transition Program

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Hillside Family of Agencies
Full Time position
Listed on 2026-01-31
Job specializations:
  • Healthcare
    Mental Health, Community Health, Family Advocacy & Support Services
  • Social Work
    Mental Health, Community Health, Family Advocacy & Support Services
Salary/Wage Range or Industry Benchmark: 2450 USD Monthly USD 2450.00 MONTH
Job Description & How to Apply Below
Position: Youth Care Professional I or III - Overnights - Critical Time Transition Program
Location: City of Rochester

Youth Care Professional I or III - Overnights - Critical Time Transition Program Job Description

Job Summary

Youth Care Professional I

Summary:

The Youth Care Professional I supports the day-to-day functioning of residents and delivers relationship-based, competence centered, and trauma informed solutions to youth and families to help them reach their full potential. The Youth Care Professional I also supports the day-to-day functioning of the residents by helping to create and maintain an atmosphere of warmth and safety.

Youth Care Professional III

Summary:

The Youth Care Professional III delivers relationship-based, competence centered, and trauma informed solutions to youth and families to help them reach their full potential. This position mentors and trains Youth Care Professional I staff and performs shift charge responsibilities. The Youth Care Professional III functions with independence and can be depended upon for resolution of more complex issues.

Essential Job functions

  • Engage youth and families in trust-based, productive relationships to help them prepare for transitions, interact in the community, and promote respect and independence.
  • Maintain vigilance and ratio to ensure safety of residents in accordance with agency and funder requirements.
  • Provide support services such as mentoring, emotional support, life skills training, and personal care to children.
  • Execute after school and weekend activities. Accompany children on outings; transport youth to and from home time and appointments.
  • Complete and maintain documentation in medical record system and daily logs to meet program requirements.
  • Supervise residents through trauma-informed approaches according to established program standards.
  • Respond appropriately to resident emergency and safety issues/situations, in compliance with agency and regulatory mandated reporting protocols.
  • Apply appropriate emergency techniques such as Heart saver as needed.
  • Recognize dysregulated youth behavior and effectively apply the continuum of crisis prevention and intervention through verbal and non-verbal de‑escalation skills to reduce risk. This may include the use of protective interventions and Therapeutic Crisis Intervention (TCI) approved physical restraints.
  • Build professional relationships that support the individual development and success of residents; foster a safe, caring and supportive environment that promotes growth, skill development, and positive outcomes for residents.

Youth Care Professional III Additionally/Alternately:

  • Develop and execute treatment and behavior management plans designed to assist youth and their families to achieve their goals and objectives.
  • Manage youth and family activities, within an individual or group dynamic.
  • Maintain a clean and welcoming living environment where youth are encouraged to learn and practice daily living skills such as household chores and laundry.
  • Mentor and train Youth Care Professional I staff.
  • Maintain a thorough awareness of all procedures relating to emergencies.
  • Complete and maintain documentation in medical record system and daily logs to meet program requirements.
  • Oversee the paperwork of staff.
  • Provide life skills and social skills training for youth and families.
  • Serve as an adult role model for youth and families in all behaviors including communication, hygiene, appearance, management of self, response to stress and challenges, and positive relationships with others.
  • Manage special team projects.
  • Perform a wide variety of support tasks including transportation, as required.
  • Perform shift charge responsibilities.

While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.

Education & Experience

  • High School Diploma or GED required
  • Youth Care Professional III Additionally: Minimum 18 months’ work experience in residential care environment required

Special Requirements

  • CPR certification required or obtained within 60 days of hire.
  • Unrestricted, valid NYS driver’s license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards preferred.

Knowledge, Skills & Abilities

In addition to demonstrating the…

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