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Key Account Manager

Job in Rochester, Monroe County, New York, 14618, USA
Listing for: UCB
Full Time position
Listed on 2026-01-31
Job specializations:
  • Healthcare
    Healthcare / Medical Sales
  • Sales
    Healthcare / Medical Sales
Job Description & How to Apply Below
Make your mark for patients

We are looking for a Key Account Manager (KAM) in Rare Diseases who is patient-focused, exceeds sales objectives, and has worked in a complex selling environment to join us in our Rare Syndromes ∙ Epilepsy US team, based in Buffalo, NY.

About the role

You will keep the marketing & sales objectives and key performance indicators at the forefront for customer segments in the assigned territory. Act decisively and responsively by prioritizing budget allocation to meet territory objectives. As well as effectively implementing marketing initiatives to achieve sales goals.

Who you'll work with?

Effectively collaborate with cross-functional partners (medical, reimbursement support, managed market team, and specialty pharmacy, and others) to communicate customer needs help build and deliver appropriate solutions to meet those needs. Partner with advocacy groups to support patient education and disease state awareness in the local community.

What you'll do

* Exceed sales objectives by implementing marketing initiatives by developing and implementing business plans

* Maximize impact by leveraging all available data sets and stakeholder input

* Seek qualified leads and effectively profile new accounts, refine call planning/routing to optimize schedules

* Working knowledge of the local managed care reimbursement

* Emphasizes accountability and the highest standard of ethical conduct.

Interested? For this role, we're looking for the following education, experience, and skills

* Bachelor's degree BA/BS

* 7+ years of Biotechnology/Biopharmaceutical sales experience

* Proven, documented track record of delivering consistent sales results

* Experience calling on customers at a variety of call points (i.e., academic centers, community-based hospitals and private practice offices) both in person and virtual

Preferred Qualifications:

* 2 years of rare/orphan drug experience is highly preferred or significant sales experience in CNS/neuroscience

* Promoting products specific to CNS/neuroscience, including epilepsy

* New product launch experience

* Specialty pharmacy/REMS experience

Internal applicants should be in their current job for at least 12 months, must meet performance standards and are not on formal corrective/disciplinary process (PIP), warning, final warning, or compliance warning letters within the last 12 months. Please inform your Manager or your Talent Partner before applying to any internal job opportunities.

Unless explicitly stated in the description, this role is hybrid with 40% of your time spent in the office, regardless of your current contractual agreement. If your current working arrangements differ, please contact your Talent Partner to discuss before submitting your application.

UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable federal, state, or local law. UCB invites you to voluntarily self-identify during the application process. Provision of self-identification information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your application for employment, your employment with UCB, or otherwise subject you to any adverse treatment.

Any information you provide will be considered confidential and will be kept separate from your application and/or personnel file and will only be used in accordance with applicable laws, orders, and regulations.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on US-Rea for application to US based roles. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.

Requisition : 92214

Recruiter: Mary Fagundo

Hiring Manager: Lauren Groth

Talent Partner: Caroline Nolen

Job Level: SA II

Please consult HRAnswers for more information on job levels.
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