Family Support Navigator

Posted Tuesday, December 30, 2025 at 5:00 AM

Liberty Resources is currently seeking a Full Time Family Support Navigator in Rochester.

Our employees have passion around the services they provide and our corporate values of excellence and staff support. We pride ourselves on high quality, integrated, community-based services that meet the evolving needs of our communities. We’re committed to building a diverse workforce that values contributions of all team members and works to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and how they apply to the provision of positive health outcomes.

• A Collaborative and Supportive Team Atmosphere
• Competitive Compensation and Paid Time Off Package
• Family-Friendly Workplace
• 401(k) Retirement Savings Plan
• Continuing Education Opportunities

The Family Support Navigator will partner and engage with families and individuals impacted by substance use disorders, providing education on the progression of addiction, how to access the service delivery system, what to expect when accessing treatment services, and assisting with linkages to services.

• Engage and partner with individuals who are actively utilizing heroin, opiates, and other substances and link them to the existing and emerging array of substance use disorder supportive and recovery oriented services within Monroe County.
• Engage and partner with family members of individuals actively utilizing heroin, opiates, and other substances providing education and assistance with accessibility to services.
• Be readily available to individuals and families, ensuring appropriate services are available at the most critical time, when individuals are requesting them.
• Navigating the Monroe County service delivery system and advocating for the immediate needs of the individuals being served.

Bachelor’s degree in human services and at least two years of work experience in the field of human services.

• Demonstrate the ability to apply technical and professional knowledge to daily practice in the field.
• Demonstrate initiative, sound judgment and understanding of issues affecting individuals and families in the OASAS system.
• Must be able to work independently and with flexibility in days and hours of work.
• Excellent verbal and written communication skills and computer literacy are required.
• Perform well in a team approach.
• The ability to solve complex problems using creating solutions and act consistently in a manner that demonstrates dignity and respect to individuals and families.
• The ability to understand, support and operate from a strength-based approach; display professionalism in all settings; recognize the importance and benefits of relationship-building and collaborating with other service providers.

Pay Rate: $19.23 /hour

Liberty Resources is committed to creating a diverse inclusive environment and is proud to be an equal opportunity employer. Liberty Resources offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO laws.

Liberty Resources is an Equal Opportunity Employer.