Floating Outpatient Access Specialist

Location:

Floating

Employment Type:

Full-Time

Schedule:

Monday - Friday, 7:30 AM - 5:00 PM (8.5-hour shift with slight variations)
Compensation: $19 per hour

We are seeking a detail-oriented and organized Medical Secretary to join our outpatient primary care float team. The ideal candidate will provide administrative support to ensure the efficient operation of the office while delivering excellent patient service. This role requires strong communication skills, multitasking abilities, and a commitment to patient confidentiality.

• Greet and check in patients, ensuring accurate and complete registration information.
• Answer and direct phone calls, schedule patient appointments, and manage provider calendars.
• Verify insurance coverage, process authorizations, and collect co-pays as needed.
• Maintain and update patient records, ensuring confidentiality and compliance with HIPAA regulations.
• Prepare and manage correspondence, including emails, faxes, and medical documentation requests.
• Assist with billing, coding, and processing payments as necessary.
• Coordinate referrals to specialists and follow up on pending authorizations.
• Support medical staff with administrative tasks and special projects as assigned.

• High school diploma or equivalent required; associate degree or medical office certification preferred.
• Previous experience in a medical office or healthcare setting preferred.
• Knowledge of medical terminology, insurance processes, and electronic health records (EHR) systems.
• Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite and medical scheduling software.
• Ability to handle sensitive information with discretion and professionalism.
• Associates degree and experience from a primary care or urgent care setting required.
• Must be professional, possess strong problem solving skills, adapt to constant change, and require minimum supervision.

• Regular weekday schedule with no weekends or holidays
• Professional development opportunities
• Supportive and team-oriented work environment
• Health benefits available after 30 days; 6 paid holidays after minimum hourly requirement met

We encourage qualified candidates to apply if you are dedicated to patient care and administrative excellence.