Retention-Focused Customer Success Advocate
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-03-12
Listing for:
Global Payments Inc.
Full Time
position Listed on 2026-03-12
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Technical Support, Customer Service Rep
Job Description & How to Apply Below
A leading financial services provider located in New York seeks a Customer Success Advocate to enhance client retention and satisfaction. In this role, you will monitor account health, engage with clients to resolve issues, and provide training to ensure maximum product adoption. Ideal candidates will have over 2 years of experience in a client-facing role, excellent communication and problem-solving skills, and familiarity with Salesforce.
The position offers a comprehensive benefits package including medical care, paid time off, and retirement options.
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