Customer Success Advocate: Drive Adoption & Retention
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-03-09
Listing for:
Total System Services
Full Time
position Listed on 2026-03-09
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
A leading payment solutions provider is seeking a Customer Success Advocate to enhance client engagement and satisfaction. The successful candidate will monitor account health, respond to client inquiries, and work across teams to resolve issues. This role requires at least 2 years in a client-facing position, strong communication skills, and familiarity with SaaS platforms. A comprehensive benefits package is offered, including health and retirement options.
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