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Client Success Specialist Retention
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-02-01
Listing for:
CallTower
Full Time
position Listed on 2026-02-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location: City of Rochester
A regional communications provider seeks a Client Success Associate in Rochester, NY. The role focuses on maintaining customer satisfaction and driving growth through effective account management. Candidates should have over 4 years in customer service and strong skills in Salesforce. Commitment to addressing customer needs and handling escalations is essential. Benefits include 85% employer-paid medical plans, PTO starting on day one, and a 100% 401k match on the first 4%.
Salary ranges from $51,000 to $61,000 yearly.
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