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Hybrid Customer Care Lead - Order-to-Cash Excellence
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-02-01
Listing for:
Roquette Laisa España SA
Full Time
position Listed on 2026-02-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A prominent Food & Agriculture company is seeking a Customer Care Team Manager in Rochester, NY. This role involves leading a team of Customer Service Representatives and ensuring the effective management of the Order To Cash process. The ideal candidate will have a Bachelor's degree in Supply Chain or Business Administration and substantial experience in customer service management. This position offers a hybrid work environment with an emphasis on team collaboration and continuous improvement.
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