More jobs:
Client Success Advocate & Retention
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-02-01
Listing for:
CallTower
Full Time
position Listed on 2026-02-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Client Relationship Manager
Job Description & How to Apply Below
Location: City of Rochester
A customer service provider in Rochester is seeking a Client Success Associate to be the voice of the customer and ensure the satisfaction and growth of existing clients. The role involves addressing customer needs, managing escalations, and working with cross-functional teams to provide solutions. Candidates should have a background in customer service and excellent communication skills. Benefits include comprehensive medical plans, 401k match, and paid parental leave.
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