Service Center Leader - Customer Success & Operations
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-01-24
Listing for:
FCX Performance
Full Time
position Listed on 2026-01-24
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM -
Management
Client Relationship Manager
Job Description & How to Apply Below
A global industrial distribution company is seeking a Customer Service Manager in Rochester, NY. You will oversee day-to-day operations of the service center and lead customer service specialists to ensure top-notch service. Candidates should possess 2+ years of leadership experience, strong analytical and project management skills, and a high school diploma or GED. This position is critical for maintaining customer relations and driving team performance in a dynamic environment.
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