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Customer Service Specialist II
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-01-24
Listing for:
System One
Full Time
position Listed on 2026-01-24
Job specializations:
-
Customer Service/HelpDesk
Bilingual -
Healthcare
Job Description & How to Apply Below
Customer Service Specialist II
Albany, New York
• 18hr pay
Seize your opportunity to make a personal impact as a Customer Service Specialist II supporting the New York State Department of Health Medicaid Management Information System (MMIS) program. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.
ResponsibilitiesYou will be answering inbound phone calls from Medicaid Providers for billing or enrollment. These calls are not scripted; there is knowledge to be learned to understand and help the providers with their Medicaid claims.
Qualifications- 2+ years of customer service experience
- Strong Microsoft Office skills (Word, Excel, PowerPoint)
- Strong telephone and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multi-task and manage time effectively
Contact: | (call/text)
: #851-Rockville-S1
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