Chat Support Team Lead — Drive Customer Experience
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-01-24
Listing for:
Spectrum
Full Time
position Listed on 2026-01-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A communication and entertainment company is seeking a Supervisor for their Customer Service team in Rochester, NY. This role involves leading a customer service team, mentoring staff, and enhancing the customer experience through effective problem-solving. Ideal candidates should possess 5-7 years of call center experience and strong leadership skills. The position offers a competitive salary ranging from $55,440 to $88,660, with various shifts available.
Join our team to make a difference every day.
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