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Customer Service Assistant

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Alphabe Insight Inc
Full Time position
Listed on 2026-01-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 40000 - 44000 USD Yearly USD 40000.00 44000.00 YEAR
Job Description & How to Apply Below
Location: City of Rochester

Elevare Branding
, we believe in the power of strategic communication and meaningful brand experiences. We partner with businesses to elevate their presence through thoughtful advertising, creative execution, and strong market positioning. Our team is built on collaboration, professionalism, and a commitment to delivering high-quality results for our clients.

Job Description

We are seeking a Customer Service Assistant to support daily client operations and serve as a key point of contact for customer inquiries. This role is ideal for a detail-oriented professional who enjoys structured work, client interaction, and contributing to smooth internal processes. You will play a vital role in maintaining strong client relationships while supporting operational efficiency.

Responsibilities
  • Respond to customer inquiries in a professional and timely manner
  • Assist clients with service-related questions and requests
  • Maintain accurate records of customer interactions and updates
  • Coordinate internally to ensure effective resolution of client needs
  • Support administrative and operational customer service tasks
  • Uphold company standards in all client communications
Qualifications
  • Strong written and verbal communication skills
  • Professional demeanor and customer-focused mindset

    Excellent organizational and time-management abilities
  • Ability to work independently and as part of a team
  • Attention to detail and problem-solving skills
  • Comfort working in a structured, fast-paced environment
Additional Information
  • Competitive salary ($40,000 – $44,000)
  • Growth opportunities within the company
  • Skill development and professional training
  • Supportive and structured work environment
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