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Bilingual Member & Retention Specialist
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-01-22
Listing for:
Molina Healthcare
Full Time
position Listed on 2026-01-22
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Spanish Customer Service -
Language/Bilingual
Bilingual, Spanish Customer Service
Job Description & How to Apply Below
Location: City of Rochester
A national healthcare provider in New York is seeking a Bilingual Customer Service Representative to assist members with applications for healthcare coverage. Candidates must have experience in a call center environment and be bilingual in Spanish and/or Russian. The role involves member outreach, documentation, and educational support regarding Medicaid and other programs. A High School Diploma is required, and preference will be given to those with additional customer service experience.
Competitive hourly pay and benefits offered.
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