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Patient & Visitor Experience Specialist
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-01-22
Listing for:
University of Rochester
Full Time
position Listed on 2026-01-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
A leading educational institution in Rochester seeks a Guest Services Representative to provide high-level support and assistance to patients and visitors. This position requires strong problem-solving skills and the ability to effectively communicate with a diverse population. Candidates must have a High School Diploma and experience in customer service. The role involves navigating emotional situations and managing visitor access while exemplifying the ICARE values.
A full-time schedule is offered, with opportunities for professional growth.
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