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Customer Care Team Leader — Order-to-Cash; Hybrid
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-01-20
Listing for:
Roquette
Full Time
position Listed on 2026-01-20
Job specializations:
-
Customer Service/HelpDesk
Bilingual, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Location: City of Rochester
A leading global ingredients company is looking for a Customer Care Team Manager based in Rochester, NY. The ideal candidate will manage the Order To Cash process and lead a team of up to 12 customer service representatives. This role requires a Bachelor’s degree in Supply Chain or Business Administration and at least five years of experience in customer service or B2B Supply Chain.
It offers a hybrid work schedule and competitive salary ranging from $99,085 to $134,100.
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