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Account Support Representative
Job in
Rochester, Monroe County, New York, 14604, USA
Listed on 2026-01-17
Listing for:
Staffmark
Full Time
position Listed on 2026-01-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Provide customer service, clerical support services and itemized statements to external and internal customers;
Handle inquiries through various channels, including phone, email, and chat;
Document and track customer interactions and support requests;
Collaborate with technical teams to address complex issues and escalate as needed;
Update and maintain support resources and knowledge base;
Ensure a high level of customer satisfaction by delivering prompt and effective support.
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