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Customer Service Representative

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Upstate Shredding
Full Time, Seasonal/Temporary position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Office Administrator/ Coordinator
  • Administrative/Clerical
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
Location: City of Rochester

Overview

Weitsman Recycling is looking for a reliable and customer-focused Customer Service Representative (CSR) to serve as a key point of contact at our recycling facility. As a CSR, you will support front-office operations, handle transaction processing, and ensure a positive experience for our customers and vendors.

Key Responsibilities
  • Greet and assist customers and vendors in a courteous, professional manner
  • Process transactions, invoices, and documentation accurately and efficiently
  • Answer multi-line phones and respond to email inquiries
  • Coordinate with scale operators, truck drivers, and yard staff to support daily workflow
  • Maintain a clean, organized front desk and office environment
  • Assist with administrative tasks including filing, data entry, and scanning
  • Cross-train in other administrative roles for team support
Qualifications
  • Minimum 2 years of customer service or administrative experience; industrial or logistics setting preferred
  • Strong communication, multitasking, and time management skills
  • High attention to detail and commitment to accuracy
  • Proficiency with Microsoft Office (Word, Excel, Outlook)
  • Ability to work in a high-volume, fast-paced environment
  • High school diploma or GED required
Why Join Us?
  • Competitive hourly pay $17.00 - $20.00
  • Full-time schedule with consistent hours
  • Health, dental, vision, and retirement benefits
  • Team-oriented environment with training and growth opportunities
  • Company stability with a strong reputation in the recycling industry

We are an Equal Opportunity Employer and committed to workplace safety and diversity.

Details
  • Seniority level:
    Entry level
  • Employment type:

    Full-time
  • Job function:
    Other
  • Industries:
    Transportation, Logistics, Supply Chain and Storage

Apply today to become part of a company that values hard work, integrity, and customer service excellence.

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