Title Order Coordinator

Overview

Web Title Agency is a trusted partner in real estate transactions, ensuring property titles are clear and transactions close smoothly. Our team plays a critical role in one of life's biggest milestones—home ownership—by coordinating the behind-the-scenes work that makes deals happen.

TITLE ORDER COORDINATOR — Real Estate Title Services

We're looking for a detail-oriented coordinator who thrives on organization, problem-solving, and being the central hub that keeps complex transactions moving forward. As a Title Order Coordinator, you'll be the critical link between clients, field researchers, and our internal team—managing the entire lifecycle of title orders from intake through completion. This isn’t traditional customer service. You’ll be orchestrating time-sensitive real estate transactions, mastering specialized title industry systems, and developing expertise in a niche field that's essential to every property sale in America.

• Receive and process new title orders from real estate clients, law firms, and lenders
• Navigate Web Title's proprietary data systems to research order history and ensure accuracy
• Coordinate with field vendors and researchers to ensure timely completion of title searches
• Track multiple orders simultaneously, troubleshooting delays and keeping deals on schedule
• Act as the primary point of contact for clients throughout the order process
• Provide order confirmations, status updates, and timeline management
• Build and maintain professional relationships with external vendors and internal team members
• Represent Web Title with professionalism in all client and vendor interactions
• Learn and apply knowledge of various Web Title products and services
• Identify opportunities to improve workflows and recommend operational enhancements
• Adapt quickly to changing priorities in a fast-paced transaction environment
• Contribute to team efficiency and department goals

• Exceptional attention to detail. In this role, accuracy isn't optional, it's everything
• Strong organizational skills with ability to track multiple concurrent orders and deadlines
• High memory retention and quick learning ability
• Professional communication skills (written and verbal)
• Proficiency with Microsoft Outlook and ability to learn proprietary systems
• Reliable availability for standard business hours (40 hours/week)

• Enjoy being the "go-to" person who keeps things organized and moving
• Like variety—no two transactions are exactly alike
• Take satisfaction in solving problems and removing roadblocks
• Prefer a role where your attention to detail directly impacts success
• Want to build specialized knowledge in a stable, essential industry

• Comprehensive training on title industry fundamentals and Web Title systems
• Clear growth path within the title services industry
• Opportunity to develop specialized expertise that's in demand
• Collaborative team environment with supportive leadership
• The satisfaction of playing a key role in major life events for clients

You'll work closely with our Customer Service Department leadership, including the Department Manager and Team Lead, who are invested in your development and success.

Every property transaction in America requires title work. When you coordinate these orders effectively, you're helping families buy their first homes, investors grow their portfolios, and realtors close deals. You’re not just processing paperwork; you're enabling dreams.

If you're looking for more than just another customer service job; if you want to build specialized expertise, coordinate complex processes, and be an essential part of real estate transactions—we'd love to hear from you.

Web Title Agency is an equal opportunity employer committed to building a diverse and inclusive workplace.