Supply Chain Senior Manager

Overview

We are a French pharmaceutical industrial group, recognized for making affordable healthcare products that improve and simplify patients’ lives to as many people as possible. With 30 years of technological expertise, we position ourselves as a world leader in sterile single dose with 10 sites on 4 continents and more than 2000 employees. Since 2013, our site Unither Manufacturing LLC. based in Rochester (NY), specializes in the manufacture of Blow-Fill-Seal, Liquid Stick-Packs, Pharmaceutical bottles, Tablets and Capsules.

It has more than 300 employees.

Your role

Reporting to the GENERAL MANAGER NORTH AMERICA
, the Senior Manager of Supply Chain is in charge of developing and managing end-to-end supply chain for the site. They lead coordination activities with purchasing, business development, production, quality control and quality assurance on site to ensure customer satisfaction in terms of timely delivery and quantities. The position requires both customer and strategic focus while providing daily tactical leadership and support to the organization.

The Senior Manager of Supply Chain is responsible for materials management, demand/production planning, warehouse and distribution functions. They manage inventory accuracy across all warehousing and manufacturing locations and manage and maintain all material master information within the ERP system. As part of data and material management, they oversee the Artwork and Packaging engineering department to create bills-of-materials, manage customer artwork changes during the products life cycle coupled with the standardization and optimization of packaging components to optimize the performance of the packaging lines while meeting customer requirements.

They are responsible for coordinating, creating and developing optimized production plans to best use the available capacity while maximizing the output to meet the customer demand and the site financial objectives.

• Ensuring customer satisfaction in terms of quantities and delivery time
• Ensure customer satisfaction is meeting contractual requirements (>95% OTIF)
• Be the interface with customers in order to respect the defined satisfaction indicators
• Ensure the best negotiated customer service rate (annual and per machine objective)
• Ensure the application of the technical specifications and customer commitments with your team (Packaging Eng., Planning, …)
• Negotiate deadlines with customers to maximize service levels and OEE
• Ensure communication with customers on stock monitoring of consigned materials, destruction and other costs (artwork changes, Consigned materials, …)
• Handle customer requests and follow up internally if necessary to provide appropriate responses
• Consider customer requirements and site objectives to find the best compromise (price, quantity, need, performance)
• Lead Operational Business Reviews with customers focused on reporting of contract implementation and performance (OTIF, QA, …)
• Organize, plan and manage internal and external logistics operations
• Define planning rules with Operations and Site Direction for efficient load levelling of production lines and personnel
• Optimize production schedules to maximize OEE (format change, campaigning, etc.)
• Make arbitration proposals in case of delivery/capacity disputes in collaboration with Business Development and Site Direction
• Optimize the use of existing planning and scheduling tools to improve efficiency, adherence and monitoring
• Supervise planners and schedulers to achieve schedule adherence and optimized capacity management
• Define appropriate production policies and procurement rules to optimize production and inventory
• Ensure GMP and good distribution practices compliance
• Implement and monitor actions to improve and maintain warehouses and equipment, including resource allocation
• Lead the S&OP process in collaboration with the Business Development and Operations department
• Ensure ERP configuration for warehouse, material data, MRP
• Anticipate and communicate organizational and technical needs related to production cycles
• Integrate planning of facilities, engineering work, development activities, and…