Broker Engagement Leader

Overview

Join Us in Shaping the Future of Health Care. At MVP Health Care, we are on a mission to create a healthier future for everyone by embracing innovation, championing equity, and continuously improving how we serve our communities. Our team is powered by people who are curious, humble, and committed to making a difference in every interaction, every day. We have been putting people first for over 40 years, offering high-quality health plans across New York and Vermont and partnering with forward-thinking organizations to deliver more personalized, equitable, and accessible care.

As a not-for-profit, we invest in what matters most: our customers, our communities, and our team.

What s In It For You

• Growth opportunities to uplevel your career
• A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
• Competitive compensation and comprehensive benefits focused on well-being
• An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace.

You ll contribute to our humble pursuit of excellence by bringing curiosity to spark innovation, humility to collaborate as a team, and a deep commitment to being the difference for our customers. Your role will reflect our shared goal of enhancing health care delivery and building healthier, more vibrant communities.

As a Broker Engagement Leader you will be responsible for assisting your team build and maintain strong relationships with brokers for all lines of business.

• Assist in managing and maintaining relationships with brokers, ensuring effective communication and timely resolution of any issues.
• Support your team with the onboarding process for new brokers, including gathering necessary documentation and coordinating with internal stakeholders.
• Collaborate with cross-functional teams to ensure seamless integration of broker administration processes with other business functions.
• Stay updated on industry trends and best practices related to broker engagement and share knowledge with the team.
• Identify possible new business solutions
• Work with your team to provide brokers with product knowledge (when necessary), updates on company policy, and training on best practices to optimize MVP Client Servicing.
• Management & cultivate relationships with our brokers through regular communication and strategic communication.
• Other duties as assigned by leadership.

Education, Licensures, & Certifications

• Bachelor s degree in business administration, finance, or a related field.

Years of Experience (Required & Preferred)

• Proven experience in broker administration or a similar role.

Required Job Skills

• Strong analytical skills with the ability to interpret data and provide actionable insights.
• Excellent communication and interpersonal skills to effectively collaborate with brokers and internal stakeholders.
• Detail-oriented with strong organizational skills to manage multiple tasks and prioritize effectively.
• Proficient in using Microsoft Office Suite, particularly Excel, for data analysis and reporting.

Preferred Job Skills

• Knowledge of the insurance industry and broker management systems is a plus.

• Hybrid in Rochester or Schenectady, NY

MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training;

and the nature of and demand for the role. We do not request current or historical salary information from candidates.

$69,383.00-$92,279.00

At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration.

MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or…