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Manager of Business Operations
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-01-24
Listing for:
CDS Monarch
Full Time
position Listed on 2026-01-24
Job specializations:
-
Business
Business Management, Business Development
Job Description & How to Apply Below
Join to apply for the Manager of Business Operations role at CDS Monarch
SummaryThe Manager of Business Operations is responsible for the oversight of sales and overall business functions of Unistel Industries, a Safe Quality Food (SQF) certified and FDA approved manufacturer of food products, including the Salute Seasonings brand. The Manager of Business Operations will work closely to monitor the purchasing, order entry, and cost accountant aspects of Unistel to ensure efforts are in line with budgetary objectives, as well as strengthening the Unistel mission.
EssentialJob Functions
- Identify new business opportunities and potential customers to advance Unistel spice product sales.
- Direct supervision of the senior buyer, order entry specialist, cost accountant, and business developer. Responsible for hiring, training, and onboarding of these positions.
- Work in collaboration with the Associate Director of Production to monitor and plan equipment and materials availability to run and continue production efforts.
- Become proficient in the order entry and shipping process, as well as purchasing details to effectively manage and provide oversight to those areas.
- Work with SAGE to oversee inventory controls and run reports.
- Monitor Business Development efforts and the CRM, passing on potential customers to Business Developer.
- Facilitate the design and implementation of an annual sales plan in support of organizational strategy and objectives.
- Complete market analysis as needed to ensure appropriate strategies for current and new opportunities.
- Compile and analyze sales figures and prepare regular sales data reports for presentation to Leadership.
- Become a subject matter expert on Unistel spice products and operations and keep up to date with products and competitors in the spice industry.
- Network with sales professionals in the spice or food industry.
- Develop and maintain strong functional relationships with Procurement, Finance, Marketing, etc. to ensure new products are manufactured on time and in specifications to meet customer demand.
- Participate in various Unistel meetings, as well as other CDS Life Transitions’ meetings and committees as assigned.
- Assist with production efforts as needed to meet production needs.
- Perform all other duties as assigned by supervisor.
- Strong oral and written communication skills.
- Proven sales track that demonstrates ability to forecast and meet targets and goals according to business needs and strategy.
- Demonstrated ability to work collaboratively to resolve issues with strong influencing, diplomacy, and partnering skills to grow business relationships and guide business partners to the best solutions.
- Demonstrated ability to drive results and influence others to meet departmental objectives.
- Problem‑solving and analytical skills, attention to detail.
- Work effectively both independently and in collaboration with others.
- Ability to take initiative and lead others when required.
- Bachelor’s Degree required;
Master’s Degree preferred. Degree in Business, Marketing, or Business Operations preferred. - Minimum of five years of sales experience, with at least two years of relevant experience in food sales and distribution required.
- Experience and understanding of food manufacturing and processing, preferably in the spice industry required.
- Sales CRM knowledge and experience, and experience using established software packages.
- Ability to reach above shoulder level.
- Ability to turn or twist upper body.
- Must be able to sit, stand, and walk frequently throughout the workday.
- Employee will spend majority of time in a manufacturing environment and wear required protective equipment.
- Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position.
- Adhere to all CDS Life Transitions, Inc. and Unistel Industries policies and procedures.
- Adhere to the Agency Mission, Vision, Shared Values, and Customer Service Standards.
- Attend mandatory education and training modules as…
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