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PT Receptionist

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: The Grand Healthcare System
Part Time position
Listed on 2026-01-25
Job specializations:
  • Administrative/Clerical
    Healthcare Administration, Admin Assistant, Clerical
Salary/Wage Range or Industry Benchmark: 16 USD Hourly USD 16.00 HOUR
Job Description & How to Apply Below
Location: City of Rochester

$16/HR

Part-time

Hours:

  • Sunday 8:30am – 1:30pm
  • Tuesday 4:00pm – 8:00pm
  • Thursday 4:00pm – 8:00pm
Overview

We are currently seeking a Receptionist to welcome visitors, residents, and family members with a friendly and helpful attitude. The receptionist provides information about the facility’s services, visiting hours, and relevant policies.

Responsibilities
  • Greeting and Assisting Visitors:
    Welcoming visitors, residents, and family members with a friendly and helpful attitude. Providing information about the nursing home’s services, visiting hours, and relevant policies.
  • Answering Phones and Managing Inquiries:
    Handling incoming phone calls, taking messages, and directing calls to the appropriate staff members or departments. Addressing inquiries about the facility, resident status, and general information.
  • Check-in and Check-out Procedures:
    Managing the sign-in and sign-out process for visitors, ensuring they follow the established protocols.
  • Mail and Package Handling:
    Receiving, sorting, and distributing incoming mail and packages. Arranging outgoing mail and packages for pickup or delivery.
  • Emergency Response:
    Being prepared to handle emergency situations, such as contacting emergency services or notifying appropriate staff in case of an emergency or security concern.
  • Coordinating with Staff and Residents:
    Communicating with nursing home staff, including nurses, caregivers, and administrators, to ensure effective coordination of activities and information.
  • Maintaining Reception Area:
    Keeping the reception area clean, organized, and presentable. Ensuring that reading materials and other amenities for visitors are readily available.
  • Crisis Management:
    Being prepared to handle difficult or upset visitors in a professional and empathetic manner.
  • Adherence to Policies and Regulations:
    Ensuring compliance with nursing home policies, safety guidelines, and relevant regulations.
  • Training and Orientation:
    Assisting new employees or volunteers with orientation to the nursing home and explaining receptionist procedures and protocols.
Qualifications
  • Experience with hospitality, seniors, health care and service delivery preferred.
  • Customer Service/Hospitality background preferred.
  • Strong communication skills required.
  • Ability to work well with others in a fast-paced dynamic environment.
Benefits
  • Professional Growth & Stability
  • Weekly Pay
  • Paid Time Off (PTO)
  • Health insurance (Health and Dental)
  • 401(k)
  • Employee “perks” including discount programs.
  • Innovative Training Programs & much more!

Smooth application process! Online applications available for your convenience. Submit your application for this Receptionist position today and your personal recruiter will reach out to you.

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