Receptionist PT

Overview

Salary: $16.00 /hr
Employment:
Part Time, 22.50 hours per week, Monday through Friday
Shift: 8:30 am – 1:00 pm

Welcomes visitors and directs them to the appropriate staff. Provides information to the general public, clients and customers. Answers the main telephone line for Elmwood Avenue.

• Answers the multi-line telephone, screens and directs calls to staff members.
• Takes messages for staff members as needed and ensures customer needs are met.
• Maintains confidentiality of information relating to individuals and their families in accordance with agency policy.
• Imparts agency philosophy of Equal Opportunity, Independence and Realization of Individual Potential to children, families, program staff and community resources.
• Provides information regarding Rochester Rehabilitation/One Source Solutions and Employment Connections to callers and visitors.
• Greets clients and directs them to staff members.
• Provides general administrative and clerical support.
• Receives and sorts incoming mail.
• Works as needed on ongoing projects and new job start-ups.
• Maintains the reception area to ensure that it looks presentable and updates AED and Conference room calendars monthly.
• Participates in conferences, workshops, department meetings and in-service training as needed or recommended to enhance job skills and personal growth and development.
• Record maintenance: staff and client attendance, sign in/out sheets, expense reports (if needed).
• Works in chart room, organizing, filing, charting for all University programs.
• Assists, as needed, with organizing, set-up, clean-up and staff recruitment for special events such as holiday party, summer luncheon and other related events for University Ave.
• Participates in building inspections, fire drills, fire extinguisher and AED inspections as scheduled and assigned.
• Adheres to agency policies and procedures as well as department guidelines.

• Customer Service
• Communications
• Continuous Improvement
• Collaboration / Teamwork
• Accountability

Supervisory Responsibility: NONE

Work Environment:
This job operates in a professional office environment and routinely uses standard office equipment.

Physical Demands:
The employee must be able to talk or hear regularly; may sit, stand, walk, use hands, and reach with arms. May lift and/or move objects up to 10 pounds regularly and up to 30 pounds occasionally.

Travel: NONE

High School Diploma or GED required. Basic Microsoft Office, internet research and organizational skills. Good verbal and written communications, interpersonal and problem-solving skills. Additional Eligibility

Qualifications:

None.

• Affordable Medical / Dental / Vision Insurance
• Paid Time Off (PTO)
• 8 Paid Holidays
• Matching 403B Retirement Plan
• Additional Insurance Offerings - Specified Disease Insurance w/ Cancer Rider, Accident Insurance, Identity Theft Protection
• Employer Paid Health Reimbursement Arrangement (HRA)
• Employer paid Life Insurance, Short-term and Long-term Disability Insurance
• Tuition Reimbursement Apply:
  Interested internal applicants are invited to

Note:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be required of the employee. Duties, responsibilities and activities may change at any time with or without notice.